June 2009
The Best Way to Manage Your Time
Your approach to time management affects the way you work — and the way others work with you. There’s one enemy hovering silently in your life. What’s that, you ask? Time! Watch people. They’re totally overwhelmed trying to control their work and personal schedules. Dominated by “Enemy Number One”, you can see them sulking and hear them huffing: “I
Taking Responsibility for Active Listening
Tommy Lasorda, retired baseball manager of the Los Angeles Dodgers said, “In baseball and in business, there are three types of people. Those who make it happen, those who watch it happen, and those who wonder what happened.” Active listening will make it happen. A few weeks ago I talked about positive versus negative listening patterns. Were you able to
Positive versus Negative Listening
In school, we weren’t taught positive listening. It is doubtful we came home from school proudly waving a “listener of the week” award! But, learning to develop positive listening skills is the first step to real communication. And, understanding different listening styles which I call, “Saturn and Neptune“, to reflect how far apart we can seem from each other, can be