By Sandra Ford Walston It didn’t surprise me I was lured into Daniel Goleman’s book titled: Emotional Intelligence: Why It Can Matter More than IQ. It became quite apparent after a nerve-wrecking incident that I needed to learn how to become more emotionally smart. On a late Saturday night, while I was designing a new training program (exciting life), I
HAVE YOU EVER wondered why breakdowns in communication with people regularly occur in our daily lives? Have you found yourself thinking, “We speak the same language, but we’re just not connecting?” This sense of disengagement with another can cause stress, wastes precious time and embeds in our mind perceptions that may or may not be true. These disconnections certainly short-circuit